YOUR INFORMATION · YOUR CHOICES
Privacy & retention
Your choices matter. This proposed notice explains what information Tynged uses and the limits on keeping it.
1. Who is responsible
Tynged Applications, India, is the operator responsible for Tynged's handling of personal information. Contact contact@tynged.app for privacy requests, complaints or questions. Business postal address: 6A, 2nd Street, Subbarao Avenue, Nungambakkam, Chennai - 600006, Tamil Nadu, India. Tynged Applications is an Indian sole proprietorship; proprietor: Samin Bakshi. Support telephone: +91 95706 79655. Grievance Officer: Samin Bakshi, Proprietor and Grievance Officer; email: contact@tynged.app. Account-deletion requests also go to contact@tynged.app.
2. Information and purposes
- Account and eligibility: sign-in details, date of birth and age-check information needed to create, secure and restrict accounts to eligible adults.
- Your chosen profile and content: usernames, images, profile details, interests, genres, languages, posts, comments, shared media and communications used to provide the features you choose.
- Interactions: favourites, sharing permissions, matches, game activity and settings needed to provide and remember your experience.
- Purchases: order, payment-status, entitlement and refund information needed to deliver purchases and handle disputes.
- Safety and support: reports, relevant reported communications and account/activity information reasonably needed to investigate abuse, resolve issues, protect people and meet legal duties.
We should collect only what is needed for an identified purpose and provide a clear notice for additional uses. Optional profile details remain your choice. Where processing requires consent, consent must be informed and withdrawable; accepting the Terms alone is not permission for unrelated uses. Other lawful grounds may apply to providing the service, security and legal duties.
3. Who can receive information
Other users see what you post or make available through your sharing choices. Service providers may handle relevant information to provide the service, process payments, support age checks, resolve issues or protect users. Where providers act for us, their use must be limited by appropriate obligations. Payment services and external services may also hold records under their own notices and laws. Authorities or child-protection bodies may receive information under the lawful reporting rules below. This notice does not grant permission to sell personal information or use it for undisclosed advertising.
Private-profile restrictions reduce visibility but cannot prevent someone from independently saving information already shared with them. Pseudonyms are not a guarantee of untraceability. Any international handling of personal information must meet applicable legal requirements and be accurately explained in the final policy before launch.
4. Retention and deletion
While your account is active, information is kept only as needed for the purposes explained to you or for lawful obligations. After deletion or closure, ordinary personal information is deleted or irreversibly anonymized no later than six calendar months, including retained backup copies. We remove normal profile visibility and delete sooner when no longer needed or legally required. Six months is a maximum, not a compulsory delay.
Longer retention is limited to records necessary and lawfully retained for documented suspected serious antisocial conduct, child exploitation or CSAM, terrorism, a legal investigation or claim, mandatory preservation, or statutory financial/regulatory records. The relevant purpose and period must be recorded, access limited, necessity reviewed, and deletion completed when the justification expires. Critical or unpopular speech alone is not a retention exception. Mandatory periods override the ordinary limit only for the affected records.
We comply with required reporting and preservation. We may also make lawful, proportionate reports to appropriate authorities when reasonably justified to protect people or address suspected crime. There is no unrestricted right to disclose your information or retain it indefinitely. See Terms section 9.
5. Request deletion or exercise your rights
Email contact@tynged.app with "Delete my Tynged account" from your registered email, or use account deletion in the app. You do not need to reinstall the app to use this email route. Include your account identifier, not your password. We reasonably verify ownership, acknowledge the request, explain any lawful exception and respond within applicable deadlines. Current Plus plans are prepaid with Gold Coins and have no recurring payment to cancel. Account deletion does not remove any mandatory purchase remedy.
You may also ask for access, correction, withdrawal of consent or other rights available under the law that applies to you. We will explain verification and any lawful restriction. You may complain to the appropriate regulator or use statutory grievance routes; contacting us does not waive those rights. Irreversibly anonymized statistics cannot be used to identify you. Copies independently retained by recipients or other controllers are not under Tynged's control.
6. Children and age-check information
Tynged is strictly 18+. On learning an account is underage, we restrict it and take removal action. On actual knowledge of an under-13 user's personal information, we stop non-permitted handling and promptly delete it, subject only to specific legal duties. Parents or guardians can request review, deletion or cessation of collection at contact@tynged.app. Parental consent cannot authorize a Tynged account.
Age-check information must be limited to the eligibility purpose, protected and kept no longer than necessary; raw identity or age-check material must not be held routinely for six months just because that is the ordinary account-deletion limit. The final notice must state the actual age-check information used, its recipients and its specific retention periods.
7. Protection and changes
Information must be protected against unauthorized access and handled only by people with a legitimate need. No service can promise absolute security. We will provide legally required breach notices and notify users of material policy changes, obtaining fresh consent when required. The final effective date will be displayed when this draft is approved and the stated practices are verified.